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FAQ - frequently asked questions

Here you will find frequently asked questions concerning Webland’s services. Select the desired question/answer category. You can search for a specific term by making additional entries in the search field.

How can I cancel a hosting?

Do you ordered the hosting with us, you can execute the cancellation via System Configurator (Hosting management tool):

  1. Please log in to the "System Configurator" with your "customer number" and "password"
  2. Choose "Customer Account"
  3. Choose "Manage subscriptions"
  4. Choose your hosting and click on "Manage"
  5. Choose "Cancellation of subscriptions"
  6. Confirm the mentioned consequences
  7. For security reasons enter your customer password
  8. Choose "Submit cancellation"


You can contact us at our personal hotline number

0840 20 20 20