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FAQ - frequently asked questions


Here you will find frequently asked questions concerning Webland’s services. Select the desired question/answer category. You can search for a specific term by making additional entries in the search field.

How do I access my backup data ?

Access the root directory of your hosting with an FTP program.

On the server side the directory "_Backups" is displayed.
Open the directory. You will see the backups available to you. The file name indicates the creation date (e.g. www_backup_2017.07.15).

How do I access my backup data ?

Access the root directory of your hosting with an FTP program.

On the server side the directory "_Backups" is displayed.
Open the directory. You will see the backups available to you. The file name indicates the creation date (e.g. www_backup_2017.07.15).

Hotline

You can contact us at our personal hotline number

0840 20 20 20